• No refund in all cases for cancellation made under 7 days (from the date of Check- in) or *No Show.
  
• For 1-4 Pax cancellation made under 15 days, One day’s room charges per room will be levied.
  
• For 4-7 Pax cancellation made under 20 days, one day’s charges per room will levied.
  
• For 7 & above Pax cancellation made under 30 days, one day’s charges per room will be levied.
  
• For cancellation made before stipulated period full refund less 10% administrative charges on tariff per room in all cases will be charged.
  
• Cancellation will be effective from date of receipt of letter/Fax/Email. No request for cancellation on phone will be entertained.

(*NO-SHOW / DELAYED ARRIVAL / FAILURE TO ARRIVE)

Your confirmed reservations shall be valid until 6 PM of the arrival date or until any specific time of the day if stipulated by you at the time of reservation, whichever is later. Therefore, If you do not cancel your reservation, your failure to arrive (no-show) by the agreed check-in date and/or by the above time the same will result in the cancellation of your entire reservation and there will be no refund of whatsoever nature. If have made any payment through your credit card or debit card and your reservation and the said reservation gets cancelled for the above reasons or in a situation where you are entitled to receive refund in the above manner due to your canceling the reservation, you shall not be entitled to make any charge back claim or any other claim in respect of the credit card / debit card facility / payment mode used by you for the reservation, with the credit card issuer or acquiring bank. In addition, if you are entitled to any refund on your cancellation and if you have used your credit card / debit card for such reservation, the amount of refund, if any, would be credited back to your same credit card / debit card account. You shall not use credit card of any third party for your booking rooms through this Website, unless such credit card / debit card belongs to any of your close relative and you have express authority to use the said credit card / debit card.)

Decision of Anukampa in this regard will be final & binding on the guest and no disputes can be raised in this matter.

HOW TO MODIFY YOUR BOOKING

Policy for modification of booking(s)

* The period of stay can be extended.

* The period of stay can be reduced, but there will be no refund.

* The number of rooms can be increased.

* The number of Pax ( ) can be changed, but if reduced from original booking,

There will be no refund.

* The period of stay can be transferred and will be treated as an amendment i.e. if

booked for on the difference if any, 8th January to 14th January ; it can be transferred

as a booking for 15th to 21st January.

* The type of room can be changed, but if the new room type is of lesser value than

the one originally booked, there will be no refund on the difference.

* The booking cannot be transferred to another name.

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* Note 1: All the above amendments are only possible depending on availability

and there will be a charge of INR 500 per amendment.

Note 2: All dates and timings refers to Indian Standard Time (IST)

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